Do you have any questions?
Whether you want to know more about becoming a Looksonlife partner, submitting your work, or joining one of our creative projects, our team would love to hear from you.
Drop your message below and we’ll get back to you soon!
FAQ
Materials & Quality
What are your pieces made of?
We create our signature looks using high-quality premium acrylic. We love working with this material because it allows for bold shapes and vibrant colors while remaining incredibly lightweight—so you can make a statement without being weighed down!
Packaging & Care
How does my order arrive?
We want your unboxing experience to be just as special as the look itself! Every item is carefully secured and shipped in a premium box to ensure it arrives safely and in style.
Important note regarding Acrylic items:
To keep your pieces flawless during their journey, we apply a clear protective layer to the acrylic. If the surface looks cloudy or scratched, don't worry!
Please remember to peel off this protective film before wearing to reveal the perfect shine underneath.
Corporate & Custom Orders
Do you work with brands or offer custom designs?
Yes! We are always open to exciting new collaborations. Whether you are organizing a special event, need custom engraving for your company logo, or have a specific customization in mind, we would love to help.
Please reach out to us via our contact form with your ideas—we can't wait to hear from you!
Shipping
When will I get my order?
We know you are excited to get your look! Delivery times ultimately depend on where you are located:
- Within the EU: Your package will generally arrive in 5–7 business days.
- Overseas Deliveries: For our international friends, shipping can take anywhere from 7–16 days.
Don't worry—we'll send you a tracking number and specific delivery details in your confirmation email the moment your order is processed.
Do you ship overseas?
Yes, we certainly do! We love seeing our looks go global. Whether you are nearby or on the other side of the world, we are happy to ship to you.
Returns
Can I return my order if I don't love it?
Absolutely! We want you to love what you bought. If you aren't completely happy with your look, you have 30 days from the day you receive the package to send it back to us.
Is return shipping free?
Because we are a small independent brand, customers are currently responsible for return shipping costs. However, we are happy to help you organize the label to make the process as smooth as possible!